At Forest River your ownership experience is of paramount importance to us. Timely and efficient service, as well as maintenance of your product is a key factor to a positive ownership experience, while enhancing your lifestyle.
The Dealer plays a significant role in your ownership experience and a Dealer located thousands of miles from your residence or the primary use location of your product will be hard pressed to provide you with the service you deserve.
Below are a few things to seriously consider when making your purchase and choosing a Dealer:
- Dealers in our Industry are not franchised like
automotive dealers and therefore not obligated
to work on your product when it is not purchased
from them.
- Our Dealers are independently owned and
operated businesses. Service and scheduling is at
their discretion and priority is commonly provided
to customers that purchased from their dealership.
- Pre-Delivery Inspections and the customer’s
product orientation educating them on their
new purchase are often more thorough and
convenient for both the customer and dealer when
performed by your local dealer. Proximity to your
dealership determines the ease of follow up on
questions that may arise.
- Your first uses may result in some needed
adjustments and tweaks. Often referred to as
“shake down,” these minor adjustments are
much more easily addressed by your local
(and selling) dealer.
-
Scheduling timely warranty repairs and
adjustments through your local dealership
provides far greater flexibility and convenience
to you the customer!
- Purchasing locally allows you to establish
longstanding personal relationships with
your dealer, enhancing your overall experience
and adding value in future transactions from
product to product.
- Local dealers are more readily available
to assist their loyal customers with
product questions, user tips, and are
more knowledgeable regarding uses and
regulations within the dealer’s region.
- Your dealer’s knowledge of how your product is
serviced and maintained can help to enhance
its value when you make a trade.
- Buying locally provides you a greater
opportunity to develop relations not only
with the dealer principal and managers, but
also those team members at the dealership
who actually service your product.
- Buying locally helps you support local
businesses who in turn support your
community by providing jobs and aiding
the local economy.
-With one of the largest North American Dealer
Networks, Forest River is committed to
helping customers with service when they
are in transit and far from their local dealer.